Policy Documents

Kromek Limited Internet Privacy Policy

When requesting information, literature or a service request from Kromek Limited, we ask you provide us with details including your name, company, telephone and email.

We are committed to treating your personal data with due care. Kromek and its subsidiaries are fully compliant with current UK data protection legislation and regulations.

Your details will be kept on a central customer database and we will only use your information for purposes that you would reasonably anticipate. This will include correspondence that may be relevant to you or your company such as the introduction of new products or services. 

Your details will not be passed to a third party unless we have obtained your consent to do so or in exceptional circumstances where we are required or permitted to do so by law to comply with the legal process or to protect and defend the rights or property of Kromek Limited.

You can write to us at any time to ask for your name to be removed from our mailing list.

You have a right to access information that we store about you and your company but, as you will appreciate, there is a need for us to protect your confidentiality. One of the ways we protect your confidentiality is to check that anyone asking for personal information has the right to receive it. Sometimes we may ask you to prove your identity or provide a written authority before making information available.

To request this information, in the first instance, please email: This email address is being protected from spambots. You need JavaScript enabled to view it. or write to:

The Data Protection Officer
Kromek Ltd
Thomas Wright Way
Co. Durham 
TS21 3FD

If you communicate with us by email over the Internet please be aware that unencrypted information may not be secure. Kromek Limited and its subsidiaries cannot accept responsibility for unauthorised access to your information that is outside our control.

Some sites use cookies, pieces of information that are saved to a user's cookie file. When the user goes back to certain websites, the information from the cookie is retrieved. Cookies can be used to save the user's ID and password so that they do not have to log in every time, or they can be used to store items in a user's shopping basket. This website does not use cookies.

Kromek uses Google Analytics to gather, store and collate information about website visitors. It tells us how many unique visitors have been to a site, what pages they visited in what order and for how long. The service only reports aggregate visitor data in anonymous form and does not collect personal information like addresses, names, or credit card numbers. For example, if users fill in personal details on a web site using Google Analytics, that data is not collected by or reported on by Google Analytics.

Google has stated that Analytics set a "high bar" amongst its competitors for privacy protection and noted that UK data protection watchdog, the Information Commissioner's Office, uses the system on its own site.

Kromek Group plc, NETPark, Thomas Wright Way,
Sedgefield, County Durham TS21 3FD United Kingdom

Tel: +44 (0) 1740 626060 Fax: +44 (0) 1740 626061

Registered in England and Wales number 8661469

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9001 2015

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